Contacts

Disney Benefits Center

Disney Benefits Center

General benefits information and transactions (only accessible by employees and Cast Members)

Website: Benefits.Disney.com
Phone (US): 1-800-354-3970
Phone (Outside of US): 1-508-787-9902
Hours of operation:

8:30am - 8:30pm ET, Mon-Fri
Haitian Creole or Vietnamese language assistance call
866-686-6783

Cigna Medical

Cigna Medical

Cigna HMO, Consumer Choice, Basic PPO, Value Select HMO and wellness rewards

Website: mycigna.com
Phone (US): 1-800-577-7498
Phone (Outside of US): 1-559-738-2000
Hours of operation:

8:00am - 9:00pm ET, Mon-Fri

For 24/7 support, use Virtual Visit (1-800-577-7498)

Nurse Line: 1-800-577-7498

Urgent Care (call to schedule visit): To locate the nearest in-network facility, go to mycigna.com or call 1-800-577-7498

Kaiser

Kaiser

Kaiser HMO for California and Hawaii (includes prescription drug coverage)

Website: my.kp.org/Disney
CA: 1-800-464-4000
HI: 1-800-966-5955
Hours of operation:

For 24/7 support, use Virtual Visit

Kaiser

Kaiser

Kaiser HMO for eligible Washington residents only (includes prescription drug coverage)

Website: kp.org/wa
Phone (US): 1-888-901-4636
Hours of operation:

For 24/7 support, use Virtual Visit

Express Scripts

Express Scripts

Prescription drug coverage for Cigna HMO, Consumer Choice, Basic PPO, Orlando Health Cast Advantage, AdventHealth CastCare and Value Select HMO

Website: express-scripts.com/disney
Phone (US): 1-800-375-0596
Phone (Outside of US): 1-800-497-4641
Hours of operation:

24 hours a day, 7 days a week except Thanksgiving and Christmas

Optum Bank

Optum Bank

Dependent Care FSA, Health Care FSA,
HRA and HSA

 

 

Website: OptumBank.com/disney
Phone (US): 1-888-619-2118
Hours of operation:

Available 24/7, excluding major holidays

HMSA

HMSA

Hawaii medical plan options
(includes prescription drug coverage)

Website: hmsa.com
PPO: 1-808-948-6111
HMO: 1-808-948-6372
Hours of operation:

For 24/7 support, use Virtual Visit

Orlando Health

Orlando Health

Orlando Health Cast Advantage for eligible Central Florida residents only

Website: orlandohealth.com/Disney
Phone (US): 1-844-939-6437
Hours of operation:

For 24/7 support, use Virtual Visit (1-855-549-2235)

Urgent Care (call to schedule visit): To locate the nearest in-network facility, go here or call 1-844-939-6437.

AdventHealth

AdventHealth

AdventHealth CastCare for eligible Central Florida residents only

Website: disney.adventhealth.com
Phone (US): 1-855-747-7476
Hours of operation:

For 24/7 support, use Virtual Visit (1-844-366-9868)

Urgent Care (call to schedule visit): To locate the nearest in-network facility, go here or call 1-855-747-7476.

Allegiance

Allegiance

Medical plan administrator for Orlando Health Cast Advantage and AdventHealth CastCare medical options (for eligible Central Florida residents only)

Website: askallegiance.com
Phone (US): 1-855-999-1522
Vision Service Plan (VSP)

Vision Service Plan (VSP)

Vision

Website: vsp.com
Phone (US): 1-800-877-7195
Phone (Outside of US): 1-916-635-7373
Delta Dental

Delta Dental

Dental

Website: deltadentalins.com/disney
Phone (US): 1-866-902-4835
Phone (Outside of US): 1-415-972-8300
Hours of operation:

8:00am - 11:00pm ET, Mon-Fri

Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

Personalized, confidential help with a variety of behavioral health issues

Website: mycigna.com
Phone (US): 1-800-952-6676
Phone (Outside of US): 1-952-996-2910
The Hartford

The Hartford

Short- and Long-Term Disability

Phone (US): 1-888-485-7336
Phone (Outside of US): 1-407-919-6986
Voluntary Benefits

Voluntary Benefits

Auto, Home and Pet Insurance Discounts, Purchasing Power, Identity Protection

Website: disneyvoluntarybenefits.com
Phone (US): 1-800-578-5720
Hyatt Legal

Hyatt Legal

Group Legal (Password: 4990010)

Website: legalplans.com
Phone (US): 1-800-821-6400
Phone (Outside of US): 1-216-535-4395
Personal Life Resources

Personal Life Resources

Advice and help on a number of issues ranging from child/elder care, personal finance and more

Website: www.lifecare.com/disney
Phone (US): 1-866-574-7229
Phone (Outside of US): 1-203-226-2680
InfoArmor

InfoArmor

Identity Theft Protection

 

Website: www.infoarmor.com/waltdisney
Phone (US): 1-888-998-5381
Grokker

Grokker

On-demand well-being video platform

WINFertility

WINFertility

Family-building benefits

Website: https://managed.winfertility.com/disney/
Phone (US): 1-833-439-1520
WDW Center for Living Well

WDW Center for Living Well

Quality care and programs for Cast Members and their dependents

Website: myclw.com
Phone (US): 1-407-934-4100
Hours of operation:

For 24/7 support, use Virtual Visit